Support

Contact

Email tech.rpre@gmail.com. Please include your device model, OS version, and the app version (shown in Settings → About).

Common fixes

My progress disappeared

Progress is stored only on your device. Reinstalling the app, clearing its storage, or moving to a new device resets it. There is no cloud backup of single-player progress.

The "watch ad for a life" button does nothing

Rewarded ads need a network connection and are not always in stock. If no ad is available the option is hidden or inactive; try again shortly.

I want to change my leaderboard name

Go to Settings → Leaderboard name. The handle can be changed once and must pass a basic content filter.

I'm seeing personalised ads and don't want to

On iOS, turn off tracking for Phoebe in Settings → Privacy & Security → Tracking. On Android, reset or delete your Advertising ID in Settings → Privacy → Ads. You can also reset ad consent from the app's privacy options where shown.

Notifications

Phoebe only sends a local reminder when a cooldown ends. Toggle it in your system notification settings for the app.

Privacy & data

See the Privacy Policy, or use the data deletion request form to remove anything stored about you.